Returns

10 days to return

You have 10 days from delivery to return your order; no need to explain why. Just make sure the item is:

• unused
• in original condition
• with tags and packaging intact.

You'll also need your receipt or proof of purchase.

How to start a return

To return your purchase please contact and consult our official country distributors or dealers in your region.

If anything’s unclear or you run into issues, contact us at info@vite-moto.com.

Damaged or wrong item?

Check your gear on arrival. If something’s wrong—damaged, defective or not what you ordered—let us know immediately. We’ll sort it out.

What can’t be returned

We don’t accept returns on:

• gift cards
• used items
• customized or personalized products

If you're not sure whether your item qualifies, just ask.

Exchanges

Need a different size or model? Place a new order and return the one you have. It's faster that way.

Refunds

Once our official distributor or dealers receive and inspect your return, they’ll confirm if it’s approved.
If it is, you’ll get a refund to your original payment method within 10 business days.
Bank and card providers may need extra time to process the refund.

If it's been more than 15 business days since approval and you still haven’t received it, contact us at info@vite-moto.com.